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Donnie Edwards on building a customer service culture

 

Donnie Edwards co-owner of Boggio & Edwards IDA, talks about making exceptional service a daily experience for customers. Read More

In Sync Video Series #5: The first important call

 

Take a look inside the appointment process, a cornerstone of the ABM model. Read More

    Pharmacists help travellers get on their way safely

 


Pharmacists are the ideal go-to resource for health-conscious explorers. Read More

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Pharmacy Business is the trusted business resource for the pharmacy community

Introducing the Innovation HUB – innovation you can use


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Welcome to the new Innovation Hub section available for you here. This exclusive section is filled with videos, features and resources including practical tips.

    Watch: The new OTC nasal corticosteroids

 

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Partner content

The introduction of nasal corticosteroids as OTCs is a game changer for both allergy sufferers and the pharmacists who counsel them on managing their symptoms.

 
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Using diabetes tools to manage your patients

By Mike Boivin BSc.Phm. Patient education is a key component of pharmacy practice. Pharmacists are Read more

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Dealing with problems that are more than skin deep

By Shelley Diamond, BScPhm   The skin offers a window to what is happening inside Read more

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Siri versus the pharmacist, are we still relevant?

By Carlene Oleksyn, BSP Pharm, CTH   A friend sent me a text the other Read more

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9 key steps you’ll want to know to ensure a violence-free pharmacy

Every pharmacy – whether a small independent or large chain outlet – should have a violence-in-the-workplace policy to safeguard employees... Read more
Making the community a priority
 
After graduating from Dalhousie’s College of Pharmacy, Krista could have set up practice anywhere. However, she chose to purchase her own pharmacy in a small community.
Read more

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CFP update: When ideas bloom into action it’s good for us all

By Dayle Acorn It’s one thing to be a part of getting a good idea Read more

CPhA

CPhA – it’s time to take stock of our workforce

Data collection and analysis must improve in order to respond to the demands of a changing pharmacy practice. Read more

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The art of the deal

This should have been the happiest of times. Would-be pharmacy owner John was the winner of a bid for a new pharmacy, and he was excited to settle in and get working. Read more
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Unique NS program benefits patients with mental health issues

An initiative to help pharmacists better connect with patients with mental health and addictions issues Read more

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Hauser’s family pride, family innovation

Bonnie and Jim Hauser opened Hauser’s Pharmacy in Dunnville, Ont. in 1980. Their eldest son Read more

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Chance opportunity leads to expansion and more services

By Talbot Boggs   Sometimes life presents opportunities you just can’t refuse. Cristina Privado wasn’t Read more

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Forbes Pharmacy knows how to serve its communities

At his Eagle Creek Village pharmacy in Greater Victoria, Michael Forbes built an adjacent walk-in clinic that he leases to physicians. Just weeks after opening, it was entirely full with new patients. Read more