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Gayle Romanetz takes the customer experience to the next level


Gayle Romanetz

Gayle Romanetz is Loblaw Companies Limited’s senior director of pharmacy operations. Ensuring customers have a great experience is integral to her job. Read More

InSync Video Series #7: Debunking myths about med sync and AVM


The appointment-based model (ABM) is improving the way many pharmacists work and enhancing the relationship they have with patients. Read More

    Pharmacists help travellers get on their way safely


Pharmacists are the ideal go-to resource for health-conscious explorers. Read More



Pharmacy Business is the trusted business resource for the pharmacy community

Introducing the Innovation HUB – innovation you can use


Welcome to the new Innovation Hub section available for you here. This exclusive section is filled with videos, features and resources including practical tips.

    Watch: The new OTC nasal corticosteroids



Partner content

The introduction of nasal corticosteroids as OTCs is a game changer for both allergy sufferers and the pharmacists who counsel them on managing their symptoms.


Value drivers to sell your pharmacy business at the highest price, part 3

By Mike Jaczko & Max Beairsto In two earlier installments (part 1 and part 2) we identified Read more


5 tips for reducing the risk of pharmacy robberies

By Heather Foley Patient safety is always at the forefront of every patient care decision. Read more


Value drivers to sell your pharmacy business at the highest price, part 2

By Mike Jaczko & Max Beairsto In our first installment, we reviewed three of the key factors Read more

Healthcare Innovation: Riding the hype cycle

By Kelly Grindrod BSc(Pharm), ACPR, PharmD, MSc Hype is a big concept in tech. Roy Read more
Making the community a priority
After graduating from Dalhousie’s College of Pharmacy, Krista could have set up practice anywhere. However, she chose to purchase her own pharmacy in a small community.
Read more


Create a value proposition that patients actually care about

By Gerry Spitzner Getting your value proposition right is critical to your business model. You Read more


CFP update: When ideas bloom into action it’s good for us all

By Dayle Acorn It’s one thing to be a part of getting a good idea Read more


CPhA – it’s time to take stock of our workforce

Data collection and analysis must improve in order to respond to the demands of a changing pharmacy practice. Read more
Surreal female portrait blended with vivid colors on the subject of imagination, creativity and design

Unique NS program benefits patients with mental health issues

An initiative to help pharmacists better connect with patients with mental health and addictions issues Read more


Hauser’s family pride, family innovation

Bonnie and Jim Hauser opened Hauser’s Pharmacy in Dunnville, Ont. in 1980. Their eldest son Read more

Chance opportunity leads to expansion and more services

By Talbot Boggs   Sometimes life presents opportunities you just can’t refuse. Cristina Privado wasn’t Read more


Forbes Pharmacy knows how to serve its communities

At his Eagle Creek Village pharmacy in Greater Victoria, Michael Forbes built an adjacent walk-in clinic that he leases to physicians. Just weeks after opening, it was entirely full with new patients. Read more