Pharmacy U

InSync Video Series #2: If it ain’t broke, fix it anyway!

The appointment-based model (ABM) is improving the way many pharmacists work and enhancing the relationship they have with patients. Read More


The new topicals – So much more than pain & pediatrics in the age of polypharmacyLivRelief

Answers to key questions on why, when, and how to recommend sophisticated new OTC and compounded topicals for an ever-growing list of indications. 

Introducing Pharmacy Finance

Recent changes in government legislation have continued to place Canada’s pharmacy owners under further financial pressures, and the need for solutions that address these pressures is at an all-time high. Read more

PHU Using Sales and Marketing Skills to Grow Your Practice

What’s the right formula for your Return on Investment?

Time saved = time to reallocate = money. This is possibly true. Read more


The fine art of pharmacy service upselling

Upselling is a sales technique to induce consumers to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale. When many people think of upselling, they envision a fast-food restaurant server offering fries or an apple pie with their order. Read more


Minor ailments and more

Across Canada pharmacists are enjoying an expanded scope of practice – and patients are reaping the benefits. For many pharmacists, contemporary practice now includes prescribing for minor ailments and renewing physician scripts. Read more


Get ready for allergy season!

At a time of profit squeezes in retail, there’s still some scratch to be had in the allergy category. Read more
Pharmacists play an important role in patients’ mental health

Learn how Medicine Shoppe pharmacist Hugh Toner works with his patients.

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Do your patients share in their care?

Healthcare professionals seem to chase around the dream of patient compliance. Read more

The art and science of recruiting exceptional employees

Recently there have been multiple reports about solid growth in store count and sales in all retail sectors including pharmacy. Read more

PB_PBQ_Colour Palette_2016

April was IBS Month. Why are we still talking about this? What’s the big deal!?

IBS or Irritable Bowel Syndrome (eye roll). Oh, boy. Here we go again. Aren’t we all tired of hearing about this elusive, difficult to define, impossible to treat, issue? How many times have we read about it? How many times has there been another new and miraculous cure for IBS, only to result in more disappointment? Read more

Pharmacists are the quarterbacks of patient care

As it matures, the pharmacy profession must create a new and greater value proposition for patients, placing them at the centre of the healthcare system with pharmacists acting as the quarterbacks of their care. Read more


Digestive disorders and the pharmacist

The aches, pain, gurgles, bloating, and other issues associated with digestive upsets are compelling many Canadians to seek relief – as well as information – from their local pharmacist. Read more

Gerry Spitzner

3 top tips to learn what your patients need

Consumers' needs and expectations are constantly evolving in the healthcare market. But the one thing that’s never changed in any business is listening to your customers. Read more


Turning your pharmacy into a destination drugstore

When opportunity knocks, Satnam Lalli answers. In the fall of 2013 this pharmacist/owner had the chance to take over 2,500 square feet of space in a busy shopping mall at the centre of a vibrant community in Victoria, B.C. and transform Pharmasave Broadmead into a full-fledged destination drugstore. Read more