As healthcare providers, we strive toward patient-centred care as a model for practice – from hospital ambulatory care to inpatient stays and community-based primary care. Putting patients at the “centre” means empowering them to participate in decision-making about their own care. Read more

The 21st century pharmacy is unique. For the first time in history, it’s not uncommon for four generations to be working together in the same place at the same time. Read more

As CEO of Rubicon Pharmacies, which has 104 stores in Western Canada, Michael Wright’s role comes down to bringing out the best in people. “We want our pharmacy managers to feel empowered to make their own decisions,” he says. “My role is to bring people together to share best practices and help pharmacists evolve into their new role.” Wright has been a leader in pharmacy for more than 30 years, with 20 years in direct patient care and more than 12 years at head office with Rubicon. Read more

The Institute for Personalized Therapeutic Nutrition is a not-for-profit collaboration among pharmacists, researchers, academics, physicians and allied health professionals. The team focuses on a common goal: implementing a food-first approach to manage or reverse chronic conditions. This is a new and emerging area of practice, says CEO Sean McKelvey. “Most people don’t realize that type 2 diabetes, and many other chronic diseases, can often be reversed with food. The impact we’re seeing is quite remarkable.” Read more

Hugh has had a long journey as a pharmacist in Atlantic Canada. With 30 years of experience, he has taken care of many patients, in a variety of pharmacy settings.

When disaster strikes, the needs on the ground can be great. The Canadian Red Cross mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world – I am proud to say I am one of the many aid workers contributing to this important work. Read more

Pharmacists know too well the ongoing challenge of bridging the gap between being a clinician and a healthcare provider in a retail setting, where patients see themselves as consumers and have high expectations – not to mention high-levels of skepticism about service and advice. Read more

Are there cookie cutter standards for choosing automation, or for the size your pharmacy should be, based on the number of prescriptions you fill? Read more

Can retail pharmacies serve both baby boomers and millennials? That question was addressed by Vicky Applebaum and Millie Ho of Retail Category Consultants. Read more

Clinical practice guidelines and regulatory colleges both recommend interprofessional collaboration. But, even knowing this collaboration can enhance patient care, many pharmacists struggle with enhancing relationships with physicians in their community. Read more

With GERD affecting approximately one in four Canadians,1 pharmacists like Susie Jin from Cobourg, Ont. are taking an active role in ensuring all of their patients are reaching optimal gastrointestinal outcomes. Read more

Elsipogtog Pharmasave is a community pharmacy with a real difference – not only does it serve the community it’s in, it’s owned by the community it serves. Read more