For Ryan Murphy, leading a family-owned business with pharmacies throughout Atlantic Canada means providing leadership, setting the vision and supporting his team.
Education: Dalhousie University (Pharmacy), Hospital for Sick Children (Pharmacy Residency), Saint Mary’s University (MBA)
Current role: President, Murphy’s Pharmacies, Atlantic Canada
For Ryan Murphy, leading a family-owned business with pharmacies throughout Atlantic Canada means providing leadership, setting the vision and supporting his team. “Our goal is to provide exceptional care for our team and our clients,” says Murphy.
How does pharmacy leadership differ in a small province, compared to a larger province?
We have closer contact and more frequent discussions with key stakeholders. That includes government, community groups and other healthcare providers. Being an integral part of the community leads to better understanding of our clients and their families.
How do pharmacists add value in PEI and across Canada?
Pharmacists are an integral part of the healthcare system. Some services that have made a significant impact in PEI include the addictions management team, resulting in fewer admissions to inpatient addictions facilities and a decrease in crime and incarceration rates. Our pharmacists have also worked hard to meet the demand for influenza vaccinations, thus contributing to an overall increase in vaccination rates. Services such as medication packaging and delivery have also helped keep clients in their homes longer and are important components of medication adherence.
Across Canada, pharmacists are the most accessible healthcare providers. We all understand the need for easy and timely access to care. With advances in the pharmacist’s scope we can facilitate access, taking pressure off an often strained system.
How does your team contribute to improved health outcomes?
For us, it’s all about enhancing relationships. One way to strengthen this relationship is through ongoing education and consultation. This includes medication reviews and specific areas of focus such as diabetes, heart health, weight loss, quitting smoking, pain management, hormone health, travel health and customizing medication through pharmaceutical compounding. Also, by focusing on common issues such as polypharmacy and medication adherence we can make a tremendous impact.
Our focus also extends beyond the individual client. We see it as our mission to build healthier communities. That brings with it a focus on health promotion, health education and illness prevention. We reach out to workplaces, schools and community groups. It is all part of our commitment to the community.
How will the profession change in the next few years and decades?
Collaboration among healthcare providers will continue to improve and the role of the pharmacist will continue to expand. We will have a greater role in prescribing. However, remuneration will have to change. Pharmacists must be compensated appropriately. With this shift will come significant benefits to the healthcare system. As a profession, we are a cost-effective option to deliver services and enhance efficiency. Technology will also continue to enrich interactions with clients and other healthcare providers.
What would you tell new graduates is the most rewarding aspect of being a pharmacist?
This is an extremely rewarding profession. It provides us with the opportunity to develop strong relationships with clients and with the community. As a professional, you can determine your own destiny. All pharmacists have an opportunity to put their mark on their practice and improve outcomes. We must live up to that opportunity.
Leaders in Pharmacy, including this independently written article, is supported by Pfizer Canada Inc.