SESSION DETAILS

Sessions are open to sponsors and qualified pharmacy attendees only.

The pharmacy industry in Ontario continues to reel under the changes invoked by provincial government legislation over the past several years. Many experts are questioning whether the fundamental pharmacy business model will remain viable in its present form. Our opening session will provide you with an overview of the Canadian independent pharmacy landscape and share insights into how pharmacy owners are responding across the country.

With the rapid growth in the seniors’ demographic in Canada, the demand for senior-specific care has risen dramatically. The oral nutrition supplements category has increased from 10 to 15%, driven by the 65- to 74-year-old demographic. In this session you will learn about the oral supplement options available to serve this important group.

A pharmacy cannot thrive on the dispensary alone. This session will cover management of the pharmacy’s frontshop, including merchandising, assortment, pricing and promotions to improve revenue generation from this pillar of your pharmacy business.

With all of the changes in the pharmacy industry over the past few years, pharmacists whose businesses are thriving have learned how to position their pharmacy’s resources and services to best meet the health needs of their patients. Attend this session to learn how you too can become a leading healthcare provider.

The number of people with diabetes continues to grow in North America at an alarming rate. Pharmacists are increasingly a source of counselling, support and information for the growing number of people living with diabetes. Learn how you can organize your offerings to best serve this population.

Technology is changing how consumers – and pharmacists – live their lives every day. How will technology help pharmacists meet more patient needs, run a more efficient pharmacy, and allow pharmacists to better understand and communicate with customers and patients, distributors, suppliers, and other healthcare providers?

You know your pharmacy, but how well do you know the industry trends and key benchmarks? In this session we will explore data on sales, category margins, inventory and customer traffic. We will help you identify categories that are trending upwards and generating the most revenue, and we will offer you the tools to make smarter category management decisions.

Patients with chronic pain benefit from the knowledge and care of pharmacists who understand their ongoing needs and the pain management options available today. Beyond prescription medications, pharmacists can build a collaborative relationship with patients and recommend a variety of solutions to meet their patients’ pain management needs.

There is a growing need for effective patient counselling and other patient-centric services. Attend this session and learn the dos and don’ts of incorporating a successful clinic into your pharmacy.

What does it take to run a profitable pharmacy business today? What are the keys to success today and what will they be over the next five years? Join our panel of industry experts, moderated by Pharmacy Business editor Jane Auster as we discuss the future of the industry and how pharmacists can win!

This session will examine the fundamental principles of bioequivalence as they relate to drug interchangeability, with a focus on human biology and intra-product variability. This program will offer an overview of the criteria set by Health Canada on establishing bioequivalence between generic and brand products, and will examine myths and facts that relate to bioequivalence. The presentation will deepen your understanding of bioequivalence and drug interchangeability, better enabling you to address common questions raised in your practice about this subject. This session has been accredited by the Canadian Council on Continuing Education in Pharmacy (CCCEP) for 1.00 CEU.  This program was sponsored through an unrestricted educational grant from Teva Canada Ltd.

Knowing your pharmacy customers is essential to understanding their needs. Learn to understand different types of customers and patients to offer the most customized and sensitive care.

While a lot of time and resources are spent managing change, little time is spent understanding and managing transition – for you and your team – the people side of change. Doing so will minimize “resistance to change,” increase productivity, enhance morale and, as a result, boost the bottom line.

NHPs and probiotics have become vital offers for today’s pharmacy. But how do you integrate them into your merchandising mix? Attend this session to learn how to manage this growing profit centre as well as find out how to determine the most appropriate NHPs and probiotic solutions for your patients.

In Canada the use of lower-cost generic medicines saved governments, employers and consumers more than $7 billion in 2010. For every one percent increase in generic drug utilization in Canada, Canadians save an additional $236 million. Although there are many factors at play in drug prescribing, the three most important should be the treatment's comparative safety, efficacy and cost. A biologic tsunami is coming. The sustainability of the healthcare system depends upon all stakeholders supporting treatment protocols that are both clinically and cost effective. A multidisciplinary panel will present their perspectives on appropriate drug utilization and pharmacists will have an opportunity to explore where they fit into the solution.

Join your fellow pharmacists and industry leading suppliers for a bite to eat and drink at our networking event. Take advantage of the opportunity for one-on-one discussions to explore customized solutions for your pharmacy.