Pharmacy U

News: Shoppers Drug Mart to run its own medical clinic

Shoppers Drug Mart™ Company pilots first managed medical clinic in Toronto (CNW Group/Shoppers Drug Mart)

by Staff

Shoppers Drug Mart has opened its first managed medical clinic, in Toronto, Ont. This is to be the first of three expected to open in the Greater Toronto Area.

Unlike other medical clinics in Canada, where Shoppers acts as a landlord with a medical clinic as a tenant, this one is fully managed and run by the pharmacy chain.

“We know Canadians want and need more from their primary care.  The world changed quickly and dramatically this year, highlighting the need for more accessible healthcare options for patients – whether that means extended hours and more convenient locations for in-person services, or virtual care services for all patients including those who don’t currently have access to a family physician,” said Jeff Leger, President, Shoppers Drug Mart, in a release.  “The Health Clinic by Shoppers combines convenience and technology in a way that is increasingly relevant to Canadians looking for health and wellness support.”

Five family physicians are available for walk-in appointments, though, because of COVID-19, those appointments will need to be booked in advance. Patients can come to to the clinic or be seen virtually.

As Shoppers Drug Mart expands its range of healthcare services, the company assembled a team of individuals with extensive experience in health clinic operations and management, and established a Physician Advisory Board to support the design and implementation of the new health clinic model.

“The COVID 19 pandemic has had a substantial impact on both the way Canadians access health care and on how physicians deliver primary care to their patients,” said Dr. Barry McLellan of the Health Clinic by Shoppers Physician Advisory Board in a release.

If the new clinic – and the two GTA clinics to follow – prove successful, Shoppers will consider rolling out the concept in other parts of the country.