Pharmacy U

Pharmacy Leader of the week: Dianery Pagon – “Think big, speak up and step up!”


Dianery Pagon, BPharm, APA, BCGP, CRE



I am a proud graduate of the University of Technology, Jamaica (UTECH)

Additional Prescribing Authorization (APA – Alberta College of Pharmacists)

Board Certified Geriatric Pharmacist (BCGP – Board of Pharmacy Specialities)

Certified Respiratory Educator (CRE- Canadian Network for Respiratory Care)


Current role

Pharmacy Manager, BioScript Pharmacy, Calgary AB

Co-Chair, Diversity, Inclusion, Belonging and Equity Task Force, BioScript Solution

Pharmacy Mentor & Career Advisor, Dianery Pagon’s  Deeply Rooted Fruits

What excites you about being a pharmacist?

Knowing that the work I do has a positive and direct impact on the health and well-being of others.

When you graduated, what did you envision for your future?

The world around is fast-changing, and so is the profession of pharmacy, particularly our scope of practice and the recognition of our value within the healthcare team. My vision for the future upon graduating was so different from my reality today. I saw myself being fulfilled by the act of providing medications, really being the middleman between physician and patient. Today, my role is so much more. The ability to now initiate and manage patient therapy from start to finish and monitor for desired outcome, is far beyond my then limited vision of pharmacy.  In my current leadership role, the added opportunity of collaborating with and  motivating my colleagues is also far beyond my then-vision.

How would you describe a great day at work?

My role in the pharmacy has shifted over the years. In my current role as a pharmacy manager, a great day for me is one where my knowledge and experience is used to help my team resolve complex patient- and drug-related problems, with a positive outcome for all involved.

How important was mentoring in your career?

Those of us who have been fortunate to be guided and mentored through various stages in our life and career will tell you that it was vital to us becoming who we are today. That is the reason why being a mentor is so important to me and why it has become my primary focus.

As a leader in pharmacy, what continues to drive you?

As a leader, what continues to drive me is the desire to help with the development and motivation of future pharmacists. I have the privilege of being a part of a truly wonderful group of professionals and have observed the impact we have had on lives of so many, especially during the current pandemic.  This fuels my desire to assist in developing and motivating others who wish to be to a part of this prestigious profession.

Looking at your career, what are you the proudest of?

Over the years, I have been fortunate enough to wear various hats in assisting other pharmacists in becoming licensed in Canada. I have acted in the capacity of preceptor, mentor and facilitator for even their first jobs.

I am proudest when I see these individuals excelling and becoming leaders in the industry themselves and paying it forward.

Women are making a big name for themselves in pharmacy.


What does this mean to you professionally and personally?


Professionally, it means the opening of new doors for me and so many others. Personally, it fills me with joy to see that the work and accomplishments of my peers are being recognized and celebrated.

What do you think needs to happen to have more women in executive roles across various sectors in the profession?

Research has proven that diversity and inclusion offer great benefits to companies that truly make it a part of their culture. When more companies begin to acknowledge and put into action the need for diversity, inclusion, and equity as an everyday practice, then we will see more women in executive roles across various sector in the profession.

What advice would you give to new female pharmacy graduates?

Think big, speak up and step up! Trust your knowledge and training and do not forget to help each other.