Vancouver Convention Centre (West)
1055 Canada Place
The conference is restricted to persons 19 years of age and older.
Anyone under the age of 19 will not be admitted.
Visitor Code of Conduct
Michael Boivin is a clinical pharmacist consultant, continuing education developer and president of CommPharm Consulting Inc. In 2009, he left his full-time pharmacy practice to pursue a career in continuing education and consulting. He has developed in excess of 250 accredited continuing education activities for pharmacists, family physicians, specialists and allied healthcare professionals.
A third generation retailer, Jim Danahy grew up around his family’s retail businesses, including an independent pharmacy. After holding executive positions in large retail and consumer goods companies, he founded the retail productivity firm CustomerLAB in 1994, with experts specializing in medication adherence, pharmacy unit profitability, mergers & acquisitions, and retail business valuation. He is a leader of the Medication Adherence Collaboration (MAC), considering a national study to identify high-adherence community pharmacies.
Dr. Mark DeVolder has equipped and motivated some of the most successful organizations in the world, including PepsiCo, Verizon, McDonalds, Bristol-Myers Squibb, Siemens, and Medtronic, to name a few. DeVolder has engaged and delighted audiences from Monaco to Dubai, from Singapore to Barcelona and from Istanbul to Kuala Lumpur. Mark’s high-octane, content-rich and humour-filled presentations empower people to be bold, nimble and innovative in face of constant change.
Known by his clients as the Change Specialist, Dr. DeVolder is recognized as one of today’s original thinkers and motivators on transitions; Mark explains that change initiatives fail because of people, not programs. Similarly, changes are more likely to succeed when people are empowered through transitions.
DeVolder shows leaders and organizations how to adapt to change, overcome adversity and increase resilience.
Shelley Diamond graduated from the Faculty of Pharmacy at the University of Toronto and completed a residency at SickKids Hospital. She continued to work there for more than 20 years in both a full- and part-time capacity, focusing on General Pediatrics and Drug Use Evaluation. Shelley has also had her own independent pharmacy consulting company for more than 20 years, where she developed patient and pharmacist education programs in the areas of pediatrics, life-threatening allergies, asthma, diabetes, and cardiovascular health for major pharmacy retail chains (e.g. Shoppers Drug Mart, Loblaw Companies Ltd.). In 2011, Shelley co-founded www.diabetescarecommunity.ca, an extensive online resource for Canadians living with diabetes, their families and healthcare professionals.
David is a Certified Management Accountant and Fellow of Chartered Accountant (FCA)-Certified Public Accountant FCPA based in Edmonton, Alberta. In 1994 David founded Dorward and Company and he’s now senior associate with the Old Strathcona Edmonton firm. The firm now has offices in Edmonton and Calgary, four partners, and 25 staff. David is an active volunteer in his community and loves opportunities to speak to groups about the business he is passionate about.
Bryan Gray is a practicing pharmacist, certified diabetes educator, pharmacy owner, and consultant working and living in Thunder Bay, Ontario. Bryan completed his pharmacy education at Dalhousie College of Pharmacy in Halifax, NS. Upon graduation he began his Masters in Business Administration at Lakehead University. He has been an active advocate in the profession, with roles including committee member for the Ontario Pharmacists’ Association, Board member with the Canadian Foundation for Pharmacy, Pharmacy Practice Plus Blogger, and CPJ journal author. Bryan has been recognized for his accomplishments with awards including: OPA – Commitment to Care and Service Leadership Award, CAPSI – Guy Genest Passion for Pharmacy Award, and CPhA – New Practitioner of the Year Award. Bryan’s practice and research interests involve program development and integration of point-of-care testing.
Sandra Hanna, Chief Innovation Officer at Gold Links Health Solutions, is a pharmacist, pharmacy owner and operator, and consultant in areas of pharmacy operations and professional practice. Sandra graduated from the Faculty of Pharmacy at the University of Toronto. She spent more than 10 years working in and managing operations at community pharmacy, and became part owner in an independent pharmacy in 2013. She is passionate about growing pharmacy practice and business by improving efficiencies and exploring novel sources of revenue. She applied her skills and her passion in her own business and successfully sold her shares to focus on her consulting career after significantly growing prescription volumes, professional services, and overall revenues in just over three years. Sandra has since helped other businesses grow their pharmacy practice and revenues through her consulting career.
Her thorough understanding of pharmacy practice and business operations have allowed her to expand the reach of her consulting work to large pharmacy retailers, pharmaceutical companies, and other industry vendors looking to develop professional and business solutions, tools, and educational programs for pharmacy.
In every sense of the word, Sandra is a people person. She is a leader, a team player and a natural public speaker who is both passionate and optimistic. She has a talent for motivating her audiences and clients to innovate and think unconventionally.
Robert Hawke is a speaker, cancer survivor and comedian. He has created content for The Ontario Hospital Association, The University of Toronto Medical School and The Canadian Mental Health Association. Rob’s storytelling and comedic skills were honed while working for The Second City Comedy Troupe in Toronto and internationally. He wrote Kicking Cancer’s Ass: A Lighthearted Guide To The Fight Of Your Life and Doing Happiness: Uncovering The Hidden Benefits Of Feeling Good. He lives in Peterborough with his terrific wife and ridiculously small dog.
Mike Jaczko, a pharmacist by background, is a portfolio manager and partner at KJ Harrison, an independent investment firm located in Toronto that provides advice and investment strategies to high-net-worth individuals and their families. Mike has more than 32 years of mergers and acquisitions experience with Canadian retail stores and more than 20 years of experience in the Canadian wealth management industry. Mike acts as a trusted advisor to pharmacy owners on matters associated with wealth management pertaining to estate, corporate structure, tax planning and insurance, as well as general succession matters. Mike also advises on strategies associated with preparing, valuating and negotiating the sale of Canadian retail pharmacy businesses.
Ajit has been a travel medicine provider since 2013. He obtained his Certificate in Travel Health (CTH) from ISTM in 2014, after which he continued to grow his travel medicine services. In 2015 he created TravelRx, a successful pharmacy-based travel health service. Ajit is also a clinical instructor for the University of British Columbia Faculty of Pharmaceutical Sciences Program. He is the course coordinator for Pharmacy 450b, the first elective course in Travel Medicine available in Canada for pharmacy students.
Christopher Juozaitis is the chief clinician at AdhereRx Inc. As a co-founder and clinical director of the company, he tailors workflow and clinical practice solutions to help each pharmacy leader improve patient outcomes. With more than 30 years of experience in both the clinical and business sides of retail pharmacy, Chris teaches pharmacists how to create and sustain atmosphere that is compassionate while providing vital services, information and education to staff and patients. He managed several pharmacies in Canada before taking a 50% stake in one of the country’s most advanced clinical pharmacies, Howe Sound Pharmacy.
Michael Kani is a practicing community pharmacist and owner of Michael’s Pharmacy in Saskatoon, Saskatchewan and a consultant to the Community Pharmacy Professionals Advancing Safety in Saskatchewan (COMPASS) program where he educates and trains pharmacists on safe medication practices. Michael completed his pharmacy education at the University of Waterloo, where he also received a BSc in Biomedical Science. During his time at the University of Waterloo, Michael participated as a student representative on the Board of the Canadian Pharmacists Association and on the Board of Directors for Traverse Independence, a not-for-profit organization funded by the Ministry of Health to support individuals with Acquired Brain Injury and disabilities to live independently. Michael is passionate about advocating for pharmacists scope of practice expansion, including the education, counselling and dispensing of medical cannabis. He is the author of Canada’s first and most robust Canadian Council on Continuing Education in Pharmacy (CCCEP) accredited program for medical cannabis.
Amy Lamb is a pharmacy and health advocate practicing in Saskatoon and Prince Albert, Saskatchewan. As an undergraduate at the College of Pharmacy and Nutrition at the University of Saskatchewan, Amy was heavily involved in advocacy bodies, including the Canadian Association of Pharmacy Students and Interns (CAPSI) and the Canadian Pharmacists Association and was awarded the CPhA Centennial Leadership Award. Amy continues to be active in the pharmacy profession and has served as a board member for the Association of Compounding Pharmacists of Canada. She is entering her third year as a board member for the Pharmacy Association of Saskatchewan.
Amy has been practicing as a compounding pharmacist for four years and has attended more than 200 hours of CE training on compounding and preventative medicine for dermatology, pain management, wounds, hormones, and nutritional therapies. She is a certified C4 Hormone Replacement Specialist through the Professional Compounding Centers of America. She is an avid researcher with hundreds of additional hours dedicated to self-study through the American Academy of Anti-Aging Medicine.
Amy provides hormone and wellness consultations for patients to provide comprehensive individualized health plans that include dietary plans, hormone replacement, herbal and vitamin recommendations and a medication review. She practices functional medicine, defined by identifying offending agents in a patient’s life (allergenic foods, toxic exposures) and replenishing sub-optimal hormone and vitamin stores. In her daily practice, Amy regularly identifies and recommends nutritional therapies for drug-induced nutrient deficiencies, having developed an algorithm and patient-screening tool to do so. She uses her compounding training to formulate and develop topical therapies to address health conditions that do not respond to conventional therapy.
Carlene Oleksyn is a pharmacist with more than 20 years experience, and owner of an independent pharmacy practice in Stony Plain, Alberta. Her practice focuses on maximizing professional services, including fully utilizing her prescribing authority, as well as appointment-based services and engaging patients in optimizing health outcomes. Carlene is also a consultant in the field of medical continuing education, innovative pharmacy practice and pharmacy practice change. Carlene can be found at colekPharm.com
John Papastergiou graduated from the Leslie Dan Faculty of Pharmacy, University of Toronto in 2002. After graduation he was employed as a staff pharmacist at Sunnybrook Health Sciences Centre. In 2005, John joined Shoppers Drug Mart and acquired his first store at Pape and Danforth. He now owns and operates two locations in downtown Toronto. In 2014, John received an appointment as an adjunct assistant professor at the School of Pharmacy, University of Waterloo. In 2016, he was cross-appointed at the Leslie Dan Faculty of Pharmacy, University of Toronto.
In addition to managing a large business, John employs his unique background in clinical research to explore an expanded role for the community pharmacist. He is actively involved in a number of research initiatives that investigate this expanded role. In 2014 he was appointed to the Ontario Pharmacist Research Collaboration (OPEN). John strongly believes that the accessibility of the community pharmacist places them in a unique position to actively screen and monitor patients for various chronic diseases. His primary goal is to employ quantitative methods to validate the effectiveness of various innovative clinical programs and, ultimately, use his work as a template for future clinics in community pharmacies across Ontario, as well as nationally. Most recently, he implemented one of the first frontline community pharmacist-directed pharmacogenomics clinics in Canada. His work in this area won first prize at the 76th FIP World Congress of Pharmacy and Pharmaceutical Sciences in Buenos Aires, Argentina.
John can be heard regularly on the Goldhawk Fights Back Show on AM740/FM96.7 Zoomer Radio.
In 2012, John was named the Shoppers Drug Mart Associate of the Year. In 2014, he received the OPA Mentorship Award and was named CPhA Canadian Pharmacist of the Year. In 2016, he was the recipient of the OPA Voice of the Profession Award and was awarded the Pharmacy Practice Commitment to Care Award for Overall Patient Care.
Aaron Sihota is a clinical instructor and course coordinator with a focus in cosmetic dermatology within the Faculty of Pharmaceutical Sciences at UBC. He is a nationally recognized pharmacy leader who actively promotes care innovation and change leadership as a front-line community pharmacist in Vancouver. Aaron has served as a strategic consultant in the establishment and implementation of clinical pharmacy services in new pharmacies as well as in developing clinical tools for pharmacists to navigate the regulatory and payer environment. He recently co-founded Pharmacy Leaders of Tomorrow (PLoT), a platform dedicated to fostering business practice innovation and entrepreneurship in new pharmacists, which is the first of its kind in Canada. Aaron serves as a voting member of the College of Pharmacists of BC Community Pharmacy Advisory Committee and is the recipient of the 2015 Canadian Foundation for Pharmacy Wellspring Leadership Award.
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