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All posts tagged Counselling

Are you ready to drive your upselling?

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Upselling is a sales technique to induce consumers to purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale. When many people think of upselling, they envision a fast-food restaurant server offering fries or an apple pie with their order. Read more

4 tips to help you charge for your services

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As businesspeople, pharmacists recognize that it is important to ensure products and services generate revenue and turn a profit. As healthcare professionals, however, they often find it difficult to discuss price with a patient. Read more

Talking more than tooth decay with your patients with diabetes

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Some people call periodontal disease the sixth complication of diabetes after retinopathy, nephropathy, neuropathy, cardiovascular disease and poor wound healing. Read more

How injection “FIT” are your patients with diabetes?

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One of the best ways for you to help your patients with diabetes who are using injectable medications is to review their technique periodically to ensure they are getting the best outcome possible. Read more

I’m pregnant, and I have diabetes. Now what?

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It’s not the ‘chicken or the egg’ dilemma but two very different situations. Gestational diabetes, which occurs in 3-20 per cent of pregnant women, is a type of diabetes that develops during pregnancy. Read more

Helping your patients with diabetes exercise their options

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As pharmacists we are not trained in the area of exercise physiology or personal training, yet we are on the front lines to face questions from people living with diabetes about the appropriate amount and type of exercise for managing diabetes. Read more

SDM’s Alison Davison’s 4 winning tips to offer the best patient-centred care

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It's up to pharmacists to do a first-rate job of educating their patients about the importance of good health. But how do you begin? Read more

Dorothy Pardalis helps her patients with asthma management

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Pharmacist and Certified Respiratory Educator (CRE) Dorothy Pardalis has made a personal commitment to improving asthma management in her community. Read more

Mind your Gs and Qs – can you tell your glycemic index from your glycemic load?

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Glycemic index is a fairly well-known concept for helping people with diabetes to plan their meals. Read more

8 top tips to set up a minor ailment program

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A minor ailments program is a formalized service in which patients are encouraged to consult the community pharmacist, rather than their primary care physician, for management of a defined list of minor ailments. Read more