Pharmacy U

All posts tagged Gerry Spitzner

5 top pharmacy tech trends for 2021

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While many pharmacists only encounter or look for trends once a year, it's clear that trends don't begin or end at the stroke of midnight on New Year's Eve. Read more

It’s time to think beyond the pill

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Gerry Spitzner
Positive public perception of the great things that pharmacists do is at an all-time high. It’s refreshing. Read more

Why do pharmacists need a value proposition?

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Getting your value proposition right is critical to your business model. You can have the best features, perfectly executed business operations, the right price, etc., but no one will ever know if they don’t get past your high-level value proposition. Read more

3 key tips to help you become a more intuitive, customer-focused pharmacist

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Gerry Spitzner
Patient services are about applied health benefits, not just features. Read more

What’s your process? How do you deliver professional patient service?

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Do you work your customers through their experience of your business in an efficient, logical and friendly manner? Read more

What makes your pharmacy stand out from the crowd?

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The old saying “nothing remains constant except change itself” must have been written by someone well-versed in the day-to-day operations of retail pharmacy. Read more

“What do you need?” Learning how to improve the patient experience.

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Gerry Spitzner
Consumers' needs and expectations are constantly evolving in the healthcare market. But the one thing that’s never changed in any business is listening to your customers. Read more

The post-pandemic road for pharmacists to economic recovery

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Gerry Spitzner
As we come out of this situation, we have an opportunity to be better. To be different. Take advantage of the opportunity to move your practice to the next chapter. Your patients, prospective clients and the public are ready to listen. Read more

Got a new service? Now it’s time to spread the word

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Gerry Spitzner
Suppose I told you I had developed a solution to one of your biggest life problems—the kind of problem that literally keeps you awake at night. Read more

A new year of new beginnings – and new pharmacy success

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Gerry Spitzner
There’s an old saying: If you fail to plan, you plan to fail. Of course, a more optimistic version would be: If you make a good plan, you increase your chances of success! Read more