Comments Off on Do you have what it takes to be a pharmacy “leader”? Part 8 – Run! The boss is coming with feedback!
“I need to give you some feedback.” When I first heard this from my manager, early in my career, I thought “great! I want know how I can improve.” In the next 15 minutes he started by pointing out in painful detail everything I did wrong. Read more
Comments Off on Do you have what it takes to be a pharmacy “leader”? Part 7 – Throw out your employee recognition program!
“We just completed an employee engagement survey because we really want our people to feel like they belong, can do good work, serve patients well, and be happy.”
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Comments Off on Do you have what it takes to be a pharmacy “leader”? Part 6 – Accept life as it happens and deal with it
Managers seek to control the uncontrollable then get upset when it happens. Leaders know they control nothing, accept life as it happens and deal with it. Read more
Comments Off on Do you have what it takes to be a pharmacy “leader”? Part 2. Do your homework!
A pharmacist I was coaching recently moved to another pharmacy across town. I asked her what prompted her decision to move. “My new boss,” she replied, “isn’t a jerk.” Read more
Comments Off on Do you have what it takes to be a pharmacy “leader”? Part 1
You’re a pharmacist serving patients, possibly an owner with skin in the game, and a manager trying to run a profitable business by doing things right while having few things go wrong. You’re it – the go-to person for all the answers, decisions, direction (aka instructions), help, and one to solve everyone's problems. You’re the person who’s needed, always, by everyone, for everything.
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