Saturday, February 1, 2020
Conference Centre Entrance
6900 Airport Rd.
The conference is restricted to persons 19 years of age and older. Anyone under the age of 19 will not be admitted.
Visitor Code of Conduct
7:30 – 8:30 A.M.
There are thousands of natural health products on the market making a wide variety of health claims. But how do you differentiate between entirely dubious claims and quality evidence-backed products that can improve the health outcomes of your patients? We’ll discuss how to find true quality natural health products that can enhance your patient’s therapy and alleviate their discomfort.
Presented by Amy Lamb
8:30 – 9:30 A.M.
North America has a serious problem with prescription opioids. And it’s not just the problem that immediately comes to mind. That is: it’s not just that they’re killing people. The danger of opioids is now well-known, but the problem is bigger than that. Opioids are both dangerous but also highly effective at treating some kinds of severe pain. What that means is that the healthcare system needs to utilize opioid analgesia, but in the midst of an opioid epidemic, that same system is afraid of these medications. The end result is that clinicians risk both undertreating pain (out of fear of opioids) and overprescribing opioids (because they want to be able to treat pain). I call this bigger problem ‘The Opioid Dilemma.’ Here I will use my own experience as a trauma patient to underscore the nature of this problem, and then explore some of the gaps in pain treatment, including the role of pharmacists to make positive changes.
Presented by Travis Rieder
9:40 – 10:40 A.M.
What makes patients choose your pharmacy over another when they can walk into any pharmacy with their prescription and walk out with the exact same product? In an era of financial disruption to the pharmacy industry, proving our value to patients, payers and government beyond just dispensing products is critical. How do pharmacists measure up in an Internet-based culture of convenience when patients are asking, “What’s in it for me?” We will explore the changing landscape of pharmacy practice and how you can implement changes to increase patients’ “take home value” of your services and the ensuing patient loyalty that comes with high value pharmacy.
Presented by Carlene Oleksyn
The pharmacist is in an excellent position to provide education and to help patients with the management of obesity and its chronic complications. In this session, we will review the latest Canadian obesity guidelines, discuss how goal-setting with the patient, motivational interviewing and a health-coaching approach can help your patients reach their weight management goals and provide clinically appropriate revenue opportunities for your pharmacy.
Presented by Karen Riley
The presentation is intended to help pharmacists insert a sustainable point-of-care screening program into a busy community pharmacy practice. The program will review the available technologies and the current evidence that supports the value of implementation.
Presented by Wilson Li
Non-prescription drug recommendations from pharmacists enable patients to make safe and informed decisions regarding their health and the proper use of self-care products. This session will focus on the importance of tailoring non-prescription product recommendations for patients with cardiovascular concerns to optimize health outcomes. While the focus will be on the selection and appropriate use of non-prescription analgesics for mild to moderate pain in this subset of patients, potential additional evidence-based recommendations and pharmacy services will also be discussed.
Presented by Nardine Nakhla
Can the way you simply frame decisions for your patients with diabetes lead to enhanced patient outcomes and accelerated financial growth for your pharmacy? Patients don’t often see the immediate benefits from following what they see as restrictive diets and arduous blood glucose monitoring schedules. How can we re-frame the conversation during our consultations utilizing the field of behavioral economics for targeted, high-value conversations that can lead to a higher-perception of service value and greater engagement from the patient? Using case vignettes, we will explore how you can effectively help your patient’s improve their medication adherence and blood glucose monitoring, while unlocking novel clinical service revenue opportunities for your pharmacy.
Presented by Aaron Sihota
11:10 A.M. – 12:10 P.M.
The safety and efficacy of medications can vary significantly between patients as a result of genetic variability. As genomic screening technologies become more widely available, pharmacists are ideally suited to utilize such tools to optimize medication therapy management. The workshop is designed to prepare pharmacists to implement pharmacogenomics into daily practice. Participants will explore different cases and learn to interpret test results into actionable pharmacist recommendations that can enhance patient therapies and provide additional revenue streams for the pharmacy.
Caregivers can be important allies in pharmacy practice when provided proper support and guidance. During this educational session, pharmacists will gain a better understanding of who caregivers are and the various roles they play. This session will provide you with the resources and information needed to support caregiver health and well-being.
Presented by Mark Stolow
Diabetes is reaching an epidemic level in Canada. Many patients are not reaching the targets required to reduce the risk of diabetic complications. Pharmacists are ideally positioned to help to educate and manage patients with diabetes. With new technology, pharmacists and patients can collaborate to determine the strategies required to reach optimal patient outcomes. This session will explore how pharmacists can use their scope, skills and new SMBG technology to determine practical interventions to help manage patients with diabetes.
Presented by Mike Boivin
Younger people have always travelled throughout the world. An increasing number of millennial travellers are choosing exotic locations to immerse themselves in a destination rather than being mere tourists. The travel to many exotic locations puts these young travellers at risk of serious travel-related diseases. This presentation will review many of the key issues associated with millennial travellers and provide the tools to develop relationships with this new group of clients.
Presented by Ajit Johal
Compounding pharmacies reap a wealth of benefits ranging from additional revenue, patient loyalty, closer and more effective collaboration with prescribers, and professional satisfaction for your pharmacy team. In this session, we’ll examine the investment required and barriers to overcome in order to launch compounding services and the benefits you, your staff and patients will enjoy by enhancing the level of care that your pharmacy is able to provide.
Presented by Shelonie Cooley
12:10 – 1:50 P.M.
For pharmacy owners out there, in-case you haven’t realized it yet, your cheese has been moved. And for staff pharmacists out there, if your pharmacy can’t find any cheese, there will be no cheese for you either. That doesn’t mean however that we are destined for a cheese-less world. But now in order to find the cheese, you’ll have to venture into places where many pharmacist have thus far feared to tread. In this session, we’ll speak to some innovative pharmacy owners who have left their comfort zone and are on the hunt for new cheese.
Panel discussion moderated by Kiron Datta
2:20 – 3:20 P.M.
This session will help guide pharmacist recommendations to enhance the clinical outcomes of patients suffering from chronic venous disease. The program will review novel therapies and the current evidence supporting the value of implementation. Strategies to overcome common barriers and workflow issues will also be discussed.
Presented by Bryan Gray
A new patient walks into your pharmacy presenting a new prescription for an injectable biosimilar. What’s the first step you need to take? This practical session will explore key elements within the patient journey that are vital to building a strong working relationship with the patient while developing strong pharmacy service value. Does your patient need a pre-filled syringe or autoinjector and how do you train patients on the device? How do you begin to effectively explain what a biosimilar is without getting caught by saying that it’s just “similar to the reference biologic but not the same”? From connecting with patient support programs to cold chain system considerations, we will examine what tools you need to deliver quality care.
Representing a new opportunity to build service value, revenue, and collaborative relationships, we will explore the changing market landscape of biologics and biosimilar molecules and the evolving role of community pharmacy insertion for enhancing patient outcomes on subcutaneous injectable biosimilar therapy.
In the area of probiotics, the growing body of research and our understanding of how the microbiota impacts the host’s health and recovery from disease are growing rapidly. This presentation briefly describes the history of probiotics, the types of probiotic products currently available, the indications for probiotics, and application in daily pharmacy practice.
Presented by Dragana Skokovic-Sunjic
The immune system of seniors may slow down but they don’t have to. Here’s how you can help them stay healthy with the high dose influenza vaccine. The high dose influenza vaccine significantly reduces risk in seniors not only from influenza but also from its complications. Health promotion and prevention in the pharmacy start with the right vaccination for the right person. This session will show pharmacists working in a busy setting how you can help your senior patients understand the importance of getting the high dose influenza vaccine.
Presented by Darin P. Cherniwchan
Pharmacy businesses are changing hands at an accelerated rate. Many pharmacy owners find themselves ill prepared and unable to gain full market value for their businesses and often pay a high rate of income taxes. This interactive workshop will provide pharmacy owners with an overview of important aspects to consider as they plan for their retirement and reasons for planning as early as possible.
Presented by Mike Jaczko
3:30 – 4:30 P.M.
Since October 2018, recreational cannabis is legal across Canada. Although neither medical nor recreational is yet going to be distributed at community pharmacy level, pharmacists knowledgeable in cannabis can provide a valuable service to their patients in addition to providing their pharmacy with incremental billing and marketing opportunities. In this session, you’ll learn how pharmacists can assist patients in navigating both the medical and recreational cannabis landscape, guide patients in the decision-making and educate.
Presented by Michael Kani
Community pharmacists continue to see more patients inquiring about travel health recommendations/vaccinations in their practice. International travel by Canadians is projected to continue to rise, with travel to “less developed regions” such as Latin America and South East Asia becoming more popular. This session is designed to assist pharmacists in expanding their knowledge and skills related to improving care provided to patients travelling internationally. Community pharmacists are in a unique position to help patients travelling abroad to fully prepare them by recommending appropriate immunizations, medications, and over the counter products, as well as to provide them with travel advice and prevention strategies.
Helping patients quit smoking is one of the biggest differences you can make in their general health and quality of life. Those suffering from psychiatric conditions are in particular need of help in managing their complex conditions. In this session, we’ll discuss the prevalence of smoking in patients with psychiatric conditions, the practical tools and point-of-care test options available, and tips on implementing these programs in your community practice to ensure they are successful.
As the opioid crisis remains in the public eye, join us for an exploration of the issues surrounding this current public health catastrophe and what you can do to increase your opioid patients’ safety. We will review the current opioid landscape and examine some well-known patient and caregiver objections to obtaining naloxone, which can be a lifesaving tool in the event of an overdose. Together, we will find solutions to increase both pharmacist comfort in counselling and patient uptake in accepting naloxone kits and improving the safety and well-being of your opioid patients and their families.
Presented by Richard Kelch
Irritable Bowel Syndrome is a chronic condition that can seriously impact your patients’ quality of life. This distressing condition can lead patients to develop depression or anxiety, which in turn can exacerbate their IBS. The good news is that as a pharmacist, you are in an ideal position to help IBS sufferers control their disruptive symptoms. By identifying patients in need, and helping them manage their diet, exercise, lifestyle, stress, and medication therapy options, you can become a life-changer for them.
Presented by Dragana Skokovic-Sunjic
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